Cancellation & refund policy.
This policy explains how cancellation and refunds work for paid plans on llmseolab.com and the LLMSEOLab application (the “Service”), operated by INYRA LABS LLP (“LLMSEOLab,” “we,” “us”). It forms part of, and should be read with, our Terms of Service.
Cancellation
Paid plans are prepaid for a fixed period (for example monthly, 6-month, or annual) and do not auto-renew. There is no recurring charge to cancel — a plan simply ends on its paid-through date unless you choose to buy another period.
You may stop using the Service at any time. When your paid period ends, your access to paid features stops until you purchase a new period; your account and data remain, subject to the Terms, so you can renew and pick up where you left off.
Refunds
All payments are final and non-refundable. Because plans are prepaid, grant immediate access to the Service, and consume real third-party AI/API costs on your behalf, we do not provide refunds — including for:
- ·an unused or only partially-used billing period;
- ·a decision to stop using, downgrade, or cancel the Service before your paid period ends;
- ·unused AI content credits, run quota, or other included allowances;
- ·circumstances outside our reasonable control (see the Terms).
Duplicate or erroneous charges
If you believe you were charged in error — for example a duplicate charge, or a technical failure on our side that prevented the Service from being provided — email support@llmseolab.com within 7 days of the charge. We will investigate, and any charge we verify as erroneous will be refunded to the original payment method (net of applicable taxes and gateway fees where required). Verified refunds are typically processed within 5–7 business days.
How to cancel
Since nothing auto-renews, no action is needed to avoid a future charge — simply don't renew. To close your account or delete your data, use Settings → Billing in the app, or email support@llmseolab.com.
Contact
Questions about billing, cancellation, or a charge: support@llmseolab.com.